Shipping policy

GLOBAL Shipping Policy

Last Updated: [Month Day, Year]

At GLOBAL, we strive to deliver your two-way radios and accessories quickly and securely. This Shipping Policy outlines our delivery methods, processing times, and shipping fees.

1. Shipping Locations

We currently ship to:
✅ All 50 U.S. states
✅ U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands)
🚫 We do not currently ship internationally (outside the U.S.)

(Note: If you need international shipping, please contact [Customer Support Email] for assistance.)

2. Order Processing Time

  • Standard orders: Processed within 1-2 business days (excluding weekends & holidays).

  • Express orders: Processed within 1 business day (if ordered before 12 PM PST).

  • Delays may occur during high-demand periods (Black Friday, holidays, etc.).

3. Shipping Methods & Estimated Delivery Times

Shipping Method Delivery Time (After Processing) Price
Standard Shipping 3-7 business days Free on orders $50+
Expedited Shipping 2-3 business days $9.99
Overnight Shipping 1 business day $24.99

(Note: Delivery times are estimates and not guaranteed. Weather, carrier delays, or incorrect addresses may impact delivery.)

4. Shipping Fees

  • Free Shipping: Available on all orders over $50 (Standard Shipping only).

  • Orders under 50:∗∗����������∗∗50:∗∗Flatrateof∗∗5.99 for Standard Shipping.

  • Expedited & Overnight Shipping: Additional fees apply (see table above).

5. Tracking Your Order

  • Once your order ships, you’ll receive a confirmation email with a tracking number.

  • Track your package via:

    • [Carrier Website] (USPS, UPS, or FedEx)

    • Your GLOBAL account under "Order History"

(If tracking hasn’t updated in 48 hours, contact [Customer Support Email].)

6. Undeliverable & Returned Packages

If a package is undeliverable due to:
❌ Incorrect address (customer’s fault) → Reshipping fees apply.
❌ Failed delivery attempts → Package may be returned to us.
❌ Refused by recipient → Refund minus shipping costs.

To avoid delays:
✔ Double-check your shipping address at checkout.
✔ Provide a secure delivery location.

7. Missing or Lost Packages

If your order hasn’t arrived:

  1. Check tracking for updates.

  2. Wait 48 hours after the expected delivery date.

  3. Contact [Customer Support Email] with:

    • Order number

    • Shipping address

    • Tracking details

We’ll work with the carrier to resolve the issue.

8. Shipment Insurance

  • All orders include basic carrier insurance (up to $100).

  • For high-value orders (over $100), we recommend additional insurance (available at checkout).

9. Changes to This Policy

GLOBAL reserves the right to update shipping methods, fees, and policies. Changes will be posted on this page.

Contact Us

For shipping-related questions:
📧 Email: [Customer Support Email]
📞 Phone: [Customer Service Number]
💬 Live Chat: Available on [GLOBAL Website]

(Response time: Within 24 hours on business days.)